Advocate - Bilingual; Mandarin

Reports to:

Deputy Director

Hours:

Full Time/Non-Exempt

Workplace:
Field/Office

Compensation: $28.00 - $31.25 hourly rate + 5% pay differential for bilingual Mandarin/English fluency

Benefits:
Healthcare, vision and dental, 20 accrued PTO days per year plus 14 annual paid holidays, retirement plan

The Bilingual Advocate is a position that requires an innovative, passionate yet pragmatic individual who will provide crisis intervention and advocacy services in English and Mandarin to chronically underserved populations, including children at risk of- or identified as- survivors of sexual exploitation, as well as other vulnerable survivors facing systemic, cultural, or linguistic barriers to accessing support. Under the supervision of the Deputy Director, the Bilingual Advocate will provide phone and in-person crisis response, program coordination and other services throughout San Mateo County.

• Provide crisis intervention, crisis counseling, advocacy, and accompaniment to survivors of sexual assault.
• Provide ongoing follow-up services and maintain a caseload of survivors of sexual assault and abuse this includes, but is not limited to, services to children and youth who have experienced sexual abuse; incarcerated youth and adults; youth who have experienced commercial sexual exploitation (CSE); and adult survivors of human trafficking.
• Provide medical/legal accompaniment services to survivors of sexual assault, as needed.
• Answer crisis line calls and meet with walk-in clients during business hours, as needed.
• Attend Multi-Disciplinary Team (MDT) and Child Family Team (CFT) meetings, as needed.
• Provide education presentations, workshops, and programming to various sectors of the community including schools and community organizations.
• Attend weekly team meetings.
• Maintain a positive, professional working relationship with volunteers, clients, the public, agency staff and community partners at all times.
• Perform administrative and operational tasks such as copying, stocking informational packets, and sharing office coverage (e.g. answering phones).
• Adhere to all RTS personnel policies and protocols.
• Perform other agency responsibilities as needed.

• Bachelor’s degree or equivalent career experience required.
• Native level of fluency in Mandarin required.
• 1 year of experience providing crisis intervention.
• Must have the ability to establish rapport with diverse groups and individuals.
• Interest in and commitment to developing or expanding trauma-focused counseling and advocacy skills.
• Familiarity with San Mateo County and community resources.
• Passion for working with and empowering survivors.
• Excellent interpersonal and communication skills, including ability to listen, clarify, validate, and respectfully challenge.
• Strong organizational skills, ability to manage multiple tasks.
• Excellent writing skills.
• A creative thinker who can translate RTS’ mission, vision, and values to a wide array of audiences.
• Self-motivated and a team player; ability to work in a fast-paced and evolving environment.
• Must bring an eager and open-minded attitude, including the ability to problem solve as needed.
• Must be comfortable working in a small team environment.
• Willingness to work flexible hours, including some weekend and evening hours to finish projects on time.
• Proficient in Microsoft Office (Word, Excel, PPT), Google Suite and other commonly used applications.
• Valid California driver’s license, insurance, and reliable access to transportation.

Please submit resume or CV and a cover letter via email to (Use the "Apply for this Job" box below). clearly labeled “Attn:
Bilingual Advocate –(Your Name)”.

In the required cover letter, please give your thoughts on how sexual trauma affects family systems
. Your cover letter must be succinct and not exceed 1 page. Applications without a cover letter will not be considered.

Position open until filled.

We strongly encourage individuals who can represent one or more underserved populations in San Mateo County (e.g., people of color, people who identify as gay, lesbian, bisexual, transgender, people with disabilities,…