Customer Service Administrator

Evertz Microsystems Ltd. is a growing high-technology company and a worldwide leader in the design and manufacture of professional equipment for the television broadcast, film & HDTV production & post-production, cable and telco industries.
Responsibilities   Respond to incoming inquiries, and assign cases to Service staff
Provide administrative support to Service department
Enter caller and case information accurately and efficiently into company ticketing system
Assist in the scheduling and planning travel for Service-related customer visits
Maintain an adequate inventory of office supplies
Preparation of training materials
Punch-list tracking & updating, creating meeting minutes and documentation
Other duties as assigned
Qualifications   College Education in related field (Business, Travel, Administration) or related experience
Excellent verbal and written communication skills, time management, problem solving ability and interpersonal skills
Strong computer skills
Positive attitude and desire to work in a fast-paced, challenging environment
What we offer   Employer funded benefits program
Competitive total compensation package
Work-life balance
Employee Assistance plan
Employee Discount Platform
Career progression
Casual work environment
Social events and sports teams

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