Manager, Third Party Logistics

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The Third Party Logistics Manager will be responsible for ensuring end-to-end operations at our Burlington Distribution Center. Incumbent will work closely with both internal (CSR, Sales, Planning, Logistics, Quality) and external (LSP, Warehouse team – UPS) stakeholders.

• Oversight of all Sun Pharma 3PL activities (inbound & outbound) for CA market
• Maintain complete oversight of UPS operations and work closely on a daily basis with UPS team to ensure seamless/timely receipt and dispatches of finished good
• Manages SAP/WMS Processes and Data Controls
• Track shipment delays and improve delivery accuracy
• Work with Warehouse team on reducing shipment errors and putting necessary CAPA’s in place. Work with CSR and UPS to minimize returns, damages and improve overall shipping accuracy
• Work closely with CSR on timely DO execution and provide necessary updates on shipment status
• Improve DC efficiency and provide ideas to reduce operations cost
• Provide directions to warehouse and logistics team resulting in overall improvement of shipping accuracy
• Drive adoption of new tools and equipment to improve DC operations
• Work closely with logistics and warehouse service providers and negotiate scope of work and deliverables
• Maintains SOP’s with current and proposed new processes
• Coordinates with other departments to facilitate efficient warehouse operations. (i.e. warehouse urgent requests)
• Completes necessary Activity/KPI Reports for Management
• Coordinate all reverse logistics activities – product returns tracking and destruction
• Manage all damages reporting from UPS and work with internal insurance team for claim reimbursement.
• Track all internal damages and expired products, create MDN for approvals and ensure destruction is carried according to Sunpharma policy
• Attends regular and called meetings as required.
• Performs other duties and assignments as directed by management.
• Strong leadership and team management skills, with a track record of effectively leading cross-functional teams.
• Strong problem-solving and decision-making capabilities, with the ability to navigate complex challenges.
• Industry Awareness:
  Stay current with industry trends, emerging therapies, and advancements in clinical trial methodologies.
• Interpersonal
  
  Skills:
  
  Collaborative and able to build strong relationships with internal teams and external partners.
• Contributes to a team culture that promotes continuous improvement, ownership, professional growth, and inclusion.

Report any adverse event received from customers for company products to the pharmacovigilance department / Drug Safety on the same day or within 1 business day.

• Bachelor’s degree in Business, Operations, Supply Chain, or a related field
• 8–10 years of warehouse and operations management experience
• Pharmaceutical industry experience (strongly preferred)
• Direct experience managing inventory, either in-house warehousing or via third-party logistics providers (3PL)
• Must have strong working knowledge of SAP
• Hands-on experience with ERP systems and Warehouse Management Systems (WMS)
• Solid understanding of GWP (Good Wholesaling Practices) and GDP (Good Distribution Practices)
• Demonstrated leadership and people management experience
• Strong analytical and problem-solving skills, with the ability to interpret operational data
• Excellent cross-functional collaboration and communication skills
• High level of attention to detail, with a proactive and solution-oriented mindset
• Advanced computer skills, including Microsoft Word and Excel

• Certification in Logistics, Supply Chain, or Operations Management
• Experience managing logistics and transportation operations within a regulated environment
• Prior experience leading continuous improvement or operational excellence initiatives

This posting is for an existing vacancy.

The presently-anticipated base compensation pay range for this position is $84,000 to $102,500. Actual base compensation may vary based on a number of factors, including but not limited to geographical location and…