Audio-Visual Technician

GOSAVI Meeting Solutions Inc. specializes in designing and delivering modern enterprise communication environments. We provide expert consultation, installation, and support for video conferencing, audio-visual systems, unified communications, and acoustic solutions.

The GOSAVI Audio-Visual Technician (AV Tech) is responsible for supporting all technical pre
-and post-sales activities.

Responsibilities of the AV Tech includes, but is not limited to the following:

• Perform on-site surveys and follow all site access and safety requirements
• Pre-stage and test equipment at the GOSAVI warehouse following internal procedures
• Install, configure, test, and commission AV systems and maintain clean, professional cable management
• Accurately review and apply technical drawings, schematics, and system layouts during installation and service work
• Work in conjunction with the GOSAVI team to design solutions, and in maintaining up-to-date key company databases (CRM, Projects, Tickets, Archiving)
• Respond to and resolve customer support tickets in a timely and professional manner
• Support sales calls and solution design when required
• Onboarding clients to GOSAVI technical processes
• Ensure projects are delivered on schedule and escalate risks early
• Stay current with AV technologies, manufacturer platforms, and industry certifications
• Identify and communicate emerging trends, products, and customer needs

• Must have access to a reliable personal vehicle suitable for transporting tools and equipment
• Vehicle must pass safety inspection and be kept clean and professional
• Vehicle should not showcase any inappropriate signs/stickers/decals which customers and coworkers may find offensive

• Training or certifications such as AVIXA CTS, Crestron, Extron, Biamp, Q-SYS, Poly, Logitech, Shure, Sennheiser, Yealink, or similar
• Experience with AV system integration in commercial environments, including retrofit and/or new construction
• Strong troubleshooting and problem-solving skills
Willingness to learn advanced AV systems and technologies
• Ability to work independently and as part of a team
• Strong attention to detail

• Competitive compensation package
• Employer-paid health and dental benefits
• Paid vacations, flex days and statutory holidays
• Mileage and expense reimbursement
• Supportive and collaborative team environment
• Career growth and development opportunities
• Equal opportunity employer committed to diversity and inclusion