Senior Social Media Manager

Location:

Burlington, ON , CAN

Fuel your career with Fix Network! As a Senior Social Media Manager you'll play a pivotal role in executing our global social media strategy across all owned platforms and pages. In this role you will work closely with regional teams, providing support for localized adaptations of our global campaigns to resonate with diverse audiences. The successful candidate will lead the development of innovative strategies that ensure consistency across brands while actively engaging with our communities.

• Implement global social media strategy across all owned platforms and pages, ensuring alignment with the overall business objectives.
• Work closely with regional digital specialists to adapt global content and campaigns for local markets, ensuring cultural relevance and effectiveness.
• Own the development and refinement of social media strategies based on performance insights, industry trends, and community feedback.
• Remain at the forefront of social media trends and platform developments to identify new opportunities for engagement and content creation.
• Utilize deep knowledge of social media platforms and tools to create, curate, and manage high-quality content that drives community engagement and builds brand loyalty.
• Ensure brand consistency across all social media channels and campaigns while maintaining the unique voice and identity of each brand within Fix Network.
• Track and analyze the performance of social media initiatives, providing regular reports and insights to stakeholders to inform strategy adjustments and optimizations.
• Lead community engagement efforts with members across all platforms, addressing inquiries and comments promptly to enhance overall customer satisfaction and brand reputation.

• Batchelor degree in Marketing, Communications, Digital Media, or a related field.
• Minimum of 7-10 years of experience in social media management, preferably within the automotive, home restoration, retail, e-commerce, or franchise industries.
• Proven track record of developing and executing successful social media strategies and campaigns.
• Proficiency in social media management tools and content creation tools.
• Experience with analytics tools to monitor and analyze campaign performance.
• Strong understanding of major social media platforms (e.g., Facebook, Instagram, Linked In, Tik Tok, Reddit) and their respective audiences, functionalities, and best practices.
• Innovative mindset with a passion for staying ahead of trends.
• Excellent written and verbal communication skills.
• Employer contribution to RRSP.
• Tuition Program; learning doesn’t stop when you land a job. We’re committed to supporting you by investing in world-class training programs.
• 3 weeks of vacation upon hiring, plus 5 sick days per year.
• Medical insurance for you and your family, including telemedicine.
• Internal career opportunities.
• On-site work schedule: 5 days a week at our office, fostering collaboration and team spirit.
• Permanent, full-time position.

Our story began in 1992 with the founding of Fix Auto Collision in Quebec, Canada. Fix Network is the world's fastest growing automotive aftermarket service provider with over 2,000 shops in 21 countries. The Fix Network family of brands includes Fix Auto, Pro Color Collision, NOVUS Glass, SRP and Speedy Auto Service. And we're just getting started! As we expand our business footprint around the world, we are always looking for dynamic people to keep Fix Network in a leadership position.

This is an exciting time for Fix Network and we need highly adaptable people to be part of our incredible team.

Step on the gas and explore the exciting daily road of a Senior Social Media Manager at Fix Network!