Banking Support Center Agent
Job in
Burlington, Des Moines County, Iowa, 52601, USA
Listed on 2026-07-15
Listing for:
First Mid Bank & Trust
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
First Mid Bank & Trust in Burlington, IA is seeking a Customer Support Center Agent I to assist callers with account inquiries and provide accurate information.
The role requires at least a high school diploma, 1+ year of customer service experience, and preferred bilingual Spanish and English skills. Proficiency with Microsoft Office and strong communication are valued.
You will work within banking policies, strive for timely resolutions, and help educate customers on online and mobile options.
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