Customer Experience Specialist
Job in
Burlington, Des Moines County, Iowa, 52601, USA
Listed on 2026-08-22
Listing for:
City Auto Glass, inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, HelpDesk/Support
Job Description & How to Apply Below
Safelite Group, Inc. is seeking a Customer Advocate to greet customers, answer phones and emails, and manage administrative processes from scheduling to invoicing.
The role emphasizes delivering a memorable in-person and remote experience while maintaining efficient service workflows. Responsibilities include handling inquiries on pricing, warranties, and service issues, verifying insurance, managing orders, and coordinating with the national contact center.
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