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Banking Support Specialist – Shape Customer Experience

Job in Burlington, Des Moines County, Iowa, 52601, USA
Listing for: First Mid Bancshares, Inc.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
  • Finance & Banking
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 32000 - 44000 USD Yearly USD 32000.00 44000.00 YEAR
Job Description & How to Apply Below
Position: Banking Support Specialist I – Shape Customer Experience

First Mid Bancshares, Inc. in Burlington, IA seeks a Customer Support Center Agent I to assist callers with questions and account inquiries, providing accurate information in a courteous manner. The role emphasizes a personalized customer experience and adherence to service standards.

The position offers opportunities to learn banking products, resolve issues promptly, and guide customers to digital tools while following bank policies and procedures.

We would love to welcome a new Banking Support Specialist I – Shape Customer Experience to our team in Burlington, IA, United States.

For the Banking Support Specialist I – Shape Customer Experience position at First Mid Bancshares, Inc., we are reviewing applications now.

Step into the Banking Support Specialist I – Shape Customer Experience role at First Mid Bancshares, Inc. in Burlington, IA, United States and grow with us.

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