Chief of Staff

Responsibilities

• Partner with the CEO and COO as a trusted strategic operator, driving execution on the company’s highest-priority initiatives.
• Maximise executive leverage by structuring competing demands, prioritising enterprise impact, and ensuring leadership focus on what matters most.
• Run the Executive Leadership Team (ELT) operating cadence, enabling faster decisions, stronger alignment, and disciplined follow‑through.
• Build and embed the company’s operating system, including planning cycles, performance reviews, and cross‑functional execution rhythms.
• Own OKR and performance governance to ensure clear priorities, measurable outcomes, and leadership accountability.
• Translate enterprise data into clear performance narratives, surfacing value drivers, risks, and opportunities.
• Lead CEO/COO‑sponsored strategic initiatives and transformation programs with clear milestones, governance, and results.
• Drive cross‑functional alignment across Product, Engineering, Finance, Operations, and Go‑to‑Market teams to accelerate execution.
• Prepare and support board‑level and executive communications, ensuring clarity of strategy, performance, and decisions.
• Operate as a proactive, resilient problem‑solver who anticipates challenges, drives accountability, and delivers measurable business impact.

• Proven experience leading cross‑functional strategic initiatives in SaaS/technology environments.
• Proven ability to translate ambiguity into structure, defining clear goals, plans, owners, metrics, and executive‑ready updates.
• Strong analytical and data‑driven mindset, with expertise in KPI storytelling and using insights to drive decisions.
• Exceptional executive communication and influence skills, able to align senior stakeholders and navigate complex, matrixed environments.
• High judgment, discretion, and integrity, with experience handling sensitive information and complex organizational dynamics.
• Resilient, results‑oriented operator with a bias to action, capable of thriving in fast‑moving, high‑priority, high‑impact environments.

• OKR governance
• KPI storytelling
• Data analysis
• Performance reviews
• Cross‑functional execution
• Strategic initiatives
• Transformation programs
• Performance narratives
• Enterprise data analysis
• Measurable outcomes

• Executive communication
• Influence skills
• Problem‑solving
• Resilience
• Results‑oriented
• High judgment
• Discretion
• Integrity
• Organizational dynamics
• Stakeholder alignment