Commercial Operations Analyst

Build your best future with the Johnson Controls team

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycleservicesand an industry-leading field organization, we elevate customer performance, turn goals into real-worldresultsand help move society forward.

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K, medical, dental, and vision care

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

As the Commercial Operations Analyst, you will be the operational backbone of the Planning & Analysis team. Reporting to the Commercial Operations Manager
, you will own the execution and continuous improvement of manufacturing operations analysis, sales operations, resource planning, and financial modeling. Your work will directly shape the processes needed to scale our commercial operations effectively.

You are detail-oriented and focused on execution. You take ownership of your workflows, running them with precision while proactively surfacing opportunities for improvement. You are equally capable of running an established workflow and building a quick analytical tool from scratch. You are comfortable operating independently and managing multiple work streams.

• Resource Planning (SIOP) Execution:Run the Sales, Inventory, and Operations Planning process, gathering keyinputsand translating outputs into demand, capacity, and financial implications.

• Financial Reporting & Model Maintenance:Maintain and enhance cost estimation models and FP&A tools, ensuring inputs areaccurateand up to date to support pricing and margin analysis.

• Sales Operations Management:Execute the full sales operations workflow, including order entry and review, customer portal coordination, invoicing, and regular sales reporting.

• Process Prototyping:Rapidly build and iterate lightweight operational tools and models to meet immediate business needs, then hand off proven workflows for formalization into scalable systems.

• Process Improvement:Identify gaps and inefficiencies in current processes and collaborate with cross-functional stakeholders to develop and implement improvements.

• Education:ABachelor's degreein finance, operations, engineering, ora related analytical discipline is required.

• Experience:2–5 years of experience in an operations, finance, or manufacturing environment with direct involvement in financial reporting, production planning, or order management.

• Operational Reliability:A track recordof owning recurring workflows end-to-end with high accuracy and minimal oversight.

• Analytical Ability:Ability to work within andmaintaincomplex operational and financial models.

• Communication:Clear and concise in surfacing operational issues and reporting findings to both technical teammates and business stakeholders.

• Adaptability:Experience in a high-growth environment where processes are still being defined.

• AI Tools/Programming:Familiarity with leveraging AI tools or lightweight automation to improve productivity and processes

This role generally requires4 days onsite per week at our Burlington, MA site.

HIRING SALARY RANGE: $94,000 -$118,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at

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