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Head of AI-Driven Customer Learning & Enablement
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-08-12
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-12
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
RSA seeks to build AI-enabled learning programs that drive capability, confidence, adoption, and performance across customer journeys. The role designs role-based learning paths for Sales, Customer Success, Support, Services, Partners, and Customers, leveraging AI to enhance coaching, content, and workflows.
The candidate will turn complex product and customer strategy into practical, usable learning experiences and create measurement systems to show real behavioral impact across teams.
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