Operations Coordinator - Market Access

The Company

It’s not often you get the chance to make a real impact on the lives of others, while expanding your own possibilities. You’ll find that rare opportunity at Pharma Essentia USA. Join us, and let’s transform lives, together.

Pharma Essentia USA Corporation is a rapidly growing biopharmaceutical innovator. We are leveraging deep expertise and proven scientific principles to deliver effective new biologics for challenging diseases in the areas of hematology and oncology, with one product approved in Europe and a diversifying pipeline. We believe in the potential to improve both health and quality of life for patients with limited options today through the combination of rigorous research and innovative thinking.

Founded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taipei Exchange (6446) and are expanding our global presence with operations in the U.S., Japan, and China, along with a world-class biologics production facility in Taichung.

The Operations Coordinator provides support for senior leaders within the Market Access team. This role will handle general administrative tasks, document creation, and project support as needed. This role is hybrid in our Burlington, MA office.

• Perform general administrative functions to support the Market Access leadership team
• Create and modify Word and Power point documents such as reports, agendas, presentation decks, and communications
• Collect and prepare information for use in meetings of our senior leadership team and other outside executives
• Manage contracting and procurement processes end to end — initiate and route agreements through the internal review and approval system, track status through legal, compliance, and finance review.
• Coordinate travel arrangements within company guidelines and manage itineraries
• Assist with processing timely and accurate travel & expense reports as needed
• Coordinate/assist with onboarding of new Market Access team members
• Maintain department files, lists, archives, etc. in Share Point
• Help to ensure timely response to departmental inquiries
• Maintain confidentiality in all aspects of client, staff, and vendor information
• Support team meetings and events
• Manage complex, frequently changing calendars for Market Access leaders, including scheduling across time zones and resolving conflicts
• Manage the department budget — prepare and submit purchase requisitions, monitor spend against plan, reconcile monthly actuals, support the annual budget and quarterly reforecast cycles, and partner with Finance on accruals and variance reporting
• Serve as primary point of contact for internal and external stakeholders, including payers, consultants, and cross-functional partners
• Support congress, advisory board, and speaker program logistics in coordination with compliance and legal
• Draft, proofread, and distribute meeting agendas, minutes, and action-item trackers, and follow up on deliverables to closure
• Maintain department distribution lists, org charts, and SOP documentation, updating as the team evolves
• Provide project management support for Market Access strategic priorities — track milestones, timelines, and deliverables across work streams, and flag risks and slippage to leadership
• Special projects, as assigned

On site/in office 3 days a week (Hybrid)

• 3+ years relevant experience supporting senior executives in a fast-paced environment
• Bachelor’s degree preferred or equivalent experience
• Excellent time management skills and ability to multi-task and prioritize work
• Strong initiative, organizational abilities, attention to detail and accuracy
• Excellent verbal and…