Sr. Manager, Procurement & Category Management – Marketing & Business Services

Keurig Dr Pepper (KDP) operates a broad and highly visible Marketing and Business Services portfolio that enables brand growth, commercial execution, workforce effectiveness, and enterprise operations across North America. This highly dynamic environment with rapid shifts creates opportunities for Procurement to improve value, agility, innovation, and risk management.

The Sr. Manager of Procurement & Category Management – Marketing & Business Services owns sourcing and category strategy across assigned Marketing and Business Services categories. The portfolio includes marketing agencies and production, content and activation services, human resources services, consulting and professional services, travel, facilities and real estate services, and other corporate services as assigned.

This leader is accountable for value delivery while protecting quality, speed, service, compliance, and business continuity. The role shapes multi-year category strategies, leads complex sourcing and negotiations, strengthens governance, and applies analytics and intelligence to improve how KDP buys and manages services. The role partners closely with Global Marketing and Business Service Procurement, Marketing, Brand, Sales, Human Resources, Finance, Legal, Real Estate, Facilities, Sustainability, and other Corporate Functions to translate business priorities into practical sourcing strategies and supplier solutions.

Reporting to North America Procurement leadership, this position leads procurement and category management professionals supporting the North America business. Some travel is required for business reviews, stakeholder meetings, site visits, and negotiations.

The position is based in the Burlington, MA, Montreal, Canada, or Essex, VT office and will have a hybrid schedule.

Category scope: Creative and advertising agencies, content and production, shopper and experiential marketing, digital and social content, sponsorship and promotional services, market research, print and marketing materials, human resources services, consulting and professional services, contingent labor, travel, meetings and events, facilities and real estate services, integrated facilities management, and other corporate services as assigned.

• Own category strategy for Marketing and Business Services spend. Build multi-year roadmaps balancing cost, impact, quality, innovation, agility, service, and risk.
• Partner with senior Global Marketing and Business Services Procurement, Marketing, Brand, Sales, Human Resources, Finance, Legal, Real Estate, Facilities, and others to align strategies to AOP and long-term priorities.
• Develop deep understanding of category spend, specifications, demand drivers, supplier landscapes, agency and service-provider economics, market dynamics, and emerging category trends.
• Lead annual and in-year sourcing initiatives, including RFI, RFP, supplier selection, negotiation, contracting, implementation, and benefits realization across assigned categories.
• Design fit-for-purpose commercial models, scopes of work, rate cards, fee structures, performance incentives, indexation, and consumption controls that improve transparency and value.
• Identify and deliver sustainable productivity, cash, demand management, supplier consolidation, specification optimization, process efficiency, and cost-avoidance opportunities.
• Balance value with impact, quality, speed, stakeholder experience, continuity, and service performance.
• Bring external intelligence and benchmark to models, content production, AI-enabled marketing, professional services, labor markets, travel, real estate, facilities, and other services into category strategy and negotiations.
• Establish strategic supplier governance through segmentation, scorecards, business reviews, continuous improvement plans, innovation agendas, corrective actions, and escalation protocols.
• Develop executive relationships with strategic agencies and service providers to drive innovation, service improvement, risk reduction, and long-term value creation.
• Strengthen contract coverage and compliance, including clear deliverables, service levels, intellectual property, data and privacy requirements, audit rights, business continuity, payment terms, and performance remedies in partnership with Legal and key stakeholders.
• Mitigate supplier and service risk through due diligence, financial and operational risk assessments, contingency planning, responsible sourcing, and continuity plans for critical services.
• Improve spend…