Customer Experience Specialist - Inbound Calls & Scheduling
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-06-17
Listing for:
Window World of Boston
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Window World of Boston is seeking a Customer Service Representative (CSR) to provide exceptional support to customers while working with a high volume of inbound/outbound calls. The CSR will manage appointments, document customer concerns, and ensure resolutions while maintaining a positive customer experience.
The ideal candidate should be energetic, possess strong communication skills, and have a customer-first mentality. Responsibilities include resolving customer issues, entering contracts in the CRM, and performing office duties.
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