Strategic Account Manager: Onboarding & Growth
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-07-20
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Jobtailor in Burlington, MA is seeking a Customer Success / Account Management professional to lead long-term client relationships and successful onboardings for a SaaS platform. You will coordinate cross-functional teams to ensure value realization, adoption, and outcomes aligned with client goals.
You will advocate for customers, drive renewals, and help expand usage through proactive engagement and consultative partnership, while ensuring satisfaction and retention across accounts.
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