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Strategic Enterprise Customer Success Manager

Job in Burlington, Middlesex County, Massachusetts, 01805, USA
Listing for: Alpha | Similarweb Partner
Full Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 101000 USD Yearly USD 90000.00 101000.00 YEAR
Job Description & How to Apply Below

Similarweb is seeking a Customer Success Manager to join our Client Services Team in Burlington, MA. You will lead and expand client relationships, align on KPIs, and help customers extract value from our digital intelligence platform.

You’ll deliver actionable insights, develop decks for stakeholders, and work with colleagues to reduce churn while growing account potential. This role offers a competitive base salary and strong growth opportunities.

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