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Strategic CSM - Hybrid, Next Gen Academy
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-08-10
Listing for:
SAP SE
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
SAP is seeking a Customer Success Manager (CSM) for the SAP Next Gen - Academy for Customer Success in Boston. You will guide customers through their journey with cloud solutions, drive satisfaction, renewals, and value realization while coordinating across SAP functions.
The program spans a 10-month learn-apply track with in-person and field phases, leading to a direct CSM role. Hybrid work with three days in office, located in Burlington, MA area.
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