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Technical Customer Support Specialist - Medical Devices
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-08-11
Listing for:
Myomo, Inc.
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Myomo, Inc. in Burlington, MA is seeking a Technical Customer Support Specialist to manage customer support activities, process cases, and coordinate RMAs within the QMS.
You will be the central intake point, ensuring timely case creation and accurate documentation. The role emphasizes empathetic communication, troubleshooting, and collaboration with Service, Quality, and Engineering to resolve issues while maintaining FDA/ISO-compliant records.
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