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Guest Experience Associate – Front Desk & Reservations
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-08-13
Listing for:
ESA Management, LLC
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
ESA Management, LLC seeks a Guest Services Representative to assist guests, answer phones, check-in/out, and process payments according to company guidelines. You will ensure front desk operations run smoothly and maintain safety and security standards.
This role emphasizes delivering the best guest experience, upselling where appropriate, handling reservations, and supporting housekeeping and common areas as needed. A strong customer service mindset and reliable cash handling are essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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