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Senior Client Success Specialist – Financial Services SaaS
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-08-22
Listing for:
STATE STREET CORPORATION
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
STATE STREET CORPORATION is seeking a client-facing professional to manage production Charles River IMS systems for multiple clients in a SaaS environment. You will serve as the primary client contact for issues, coordinate with CRD and STT teams, and provide proactive, transparent updates on ticket status and service quality.
Responsibilities include regular RM meetings, timely responses to inquiries, and building strong client relationships while ensuring a high level of service delivery and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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