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Service Operations Lead: Dispatch & Customer Experience
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-08-27
Listing for:
Aramark Corporation
Full Time
position Listed on 2026-08-27
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Aramark Corporation in Burlington, MA seeks a Customer Service Lead Coordinator to support a positive customer experience by ensuring service requests are handled promptly and staff performance is monitored.
The role involves receiving requests by phone and email, dispatching technicians, maintaining work orders, and collaborating with supervisors to minimize backlog while communicating effectively during crises. This position emphasizes teamwork and attention to detail.
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