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Customer Care Associate - Onsite & On-Call

Job in Burlington, Middlesex County, Massachusetts, 01805, USA
Listing for: Vericel Corporation
Per diem position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Retail Associate/ Customer Service, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 55000 USD Yearly USD 50000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Associate I - Onsite & On-Call

Vericel Corporation in Burlington, MA is hiring an entry-level Customer Care Associate I to provide day-to-day customer and sales support. The role involves processing customer orders, coordinating product delivery, and maintaining documentation in line with policies and regulatory requirements.

You will work with the Customer Care team to learn Vericel products and processes, handling increasing responsibility over time, including rotating on-call coverage after training.

We are looking to fill the Customer Care Associate I
- Onsite & On-Call position at Vericel Corporation in Burlington, MA, United States.

This is an excellent opportunity to take on the Customer Care Associate I
- Onsite & On-Call role at Vericel Corporation.

As a Customer Care Associate I
- Onsite & On-Call, you will play an important part at Vericel Corporation in Burlington, MA, United States.

Position Requirements
10+ Years work experience
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