Field Technician

Overview

About The Role The Field Technician provides support and maintenance services for computer systems based on manufacturers' specifications. This candidate must currently reside in the Boston, MA area and be willing to travel (expenses paid) regularly to client sites within the region.

• Analyzes diagnostic information and utilizes technical expertise to diagnose and repair/replace failed components based on manufacturer's system design specifications
• Provides technical information as needed for further diagnostic work, project planning, etc.
• Provides some base installation services and replacement of hardware components
• Follow provided work instructions and adheres to daily administrative tasks

• Knowledgeable in manufacturers' system design and specifications
• Able to diagnose, repair and replace computer system hardware components
• Able to effectively utilize associated tools, meters, adaptors, and other equipment
• Clear and proficient communication skills for interactions with customers, technical support teams, support groups (OEM, TD) et al.
• 1-2 Years of relevant work experience
• Experience and expertise in diagnosing, replacing and testing various computer systems and components. This includes, but is not limited to, experience with computer systems, operating systems, cabling standards, data center equipment, networking hardware, server platforms, universal power supplies, cable dressing and labeling.
• Other
  
  Education / Certifications:
  
  CompTIA A+ or Network+ certification or other OEM certifications
• Must be able to drive a motor vehicle.

• Local and Long Distance Driving
• Ability to work in low to the ground and or confined areas without restrictions
• Ability to climb and work on a ladder.
• Examples: under desks, counters, kiosks or checkout stands.
• Ability to consistently bend, squat and twist without restriction.
• Ability to drive/sit for long periods of time and travel on an airplane.
• Standby rotation and after-hours availability.
• Ability to lift up to 50 LBS unassisted.

Actual annual compensation offered will be based on several variables including geographic location, work experience, education and skills/achievements, and will be mutually agreed upon at the time of offer.

• Qualified candidates can expect an hourly rate beginning at $33.00 or more depending on experience and geographical area.

• Elective Benefits:
  Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career:
  Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being:
  Seminars and programs for financial, physical, and mental well-being.
• Diversity, Equity & Inclusion:
  We value every voice with inclusive education, peer-to-peer conversations, and equitable growth opportunities.
• Global Network:
  Onboarding and networking with other new co-workers within your first 30 days.
• Community Involvement:
  Participation in internal and external community activities and initiatives.

Don't meet every single requirement? Apply anyway.

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.