Senior Solutions Engineer

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

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Thermal limits are the hidden bottleneck holding back the world’s most advanced technologies—AI infrastructure, semiconductor equipment, power electronics, and mission‑critical defense systems. At Johnson Controls, we don’t work around those limits—we eliminate them.

Powered by our breakthrough Stack Forging™ process, we engineer high-performance thermal components and integrated cooling loop solutions designed for direct deployment into AI, HPC, and other demanding environments. The result: a best‑in‑class thermal management platform built for the systems that push performance to the edge—and beyond.

Join the movement as a Builder on the Stack Forging Thermal Solutions team at Johnson Controls, as a Senior Solutions Engineer located in Burlington, MA. This is a team of roll‑up‑your‑sleeves innovators who set bold standards—for themselves and for each other. We operate without silos, thrive on open collaboration, and believe the best ideas come from thinking out loud and challenging the norm.

This position requires an onsite presence 4 days a week, with an option to work remotely 1 day a week. Candidates must be commuting distance to the facility, or able to relocate. Only US citizens and/or Permanent Residents of the US will be considered, as sponsorship is not available for this position.

• Once a project is won, lead a cross‑functional team of engineers to ensure the successful execution of the project.
• Proactively identify and manage project risks, ensuring projects are delivered on time, within scope, and to the highest quality standards.
• Support clear, proactive communication with customers, providing updates, managing expectations, and resolving technical challenges efficiently
• Collaborate closely with sales and technical sales teams during handover phases to ensure continuity and a deep understanding of customer expectations
• Drive project success by aligning internal engineering, operations, and customer stakeholders around clear objectives and deliverables.

• Develop novel thermal‑fluid solutions and concepts that map our capabilities to customer needs.
• Participate in initial analysis and feasibility assessments to determine if a customer's problem is a strong fit for our technology.
• Distill insights from projects to help inform the product and technology roadmap.

• Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Physics or a related field
• 5+ years of experience
• Expertise in thermal management, heat transfer, and related system design principles
• Experience in a customer-facing capacity (e.g., applications, sales, or field engineering)
• Demonstrated ability to lead and oversee technical projects
• Experience in project management fundamentals, with a focus on execution, including requirements definition, risk management, and schedule oversight

• A graduate degree in Mechanical…