Operational Governance, AVP

Charles River Development (CRD), a State Street company, is seeking a highly motivated and detail-oriented professional to join its Operational Governance function. This role will support Regulatory, SOC 1 and SOC 2 audits, as well as client-driven audit engagements. The successful candidate will bring a strong technology audit background, with demonstrated experience managing audit requests, coordinating with stakeholders, and ensuring timely and high-quality delivery of audit evidence and responses.

Why this job is important to usThis role is critical to maintaining CRD’s strong control environment and supporting our commitment to transparency, trust, and operational excellence. SOC reports are a key assurance mechanism relied upon by clients, partners, and external auditors, and require coordinated effort across multiple teams to ensure control effectiveness and timely delivery. The Operational Governance function plays a vital role in ensuring compliance with regulatory expectations, enabling successful audit outcomes, and strengthening client confidence in CRD’s products and services.

What you will be responsible forAs an AVP within the CRD Operational Governance function, you will:

Audit Coordination & Execution Lead and coordinate SOC 1 and SOC 2 audit activities, including managing requests from external auditors

Support client-driven audits, due diligence reviews, and regulatory examinations

Act as a central point of contact between auditors and internal stakeholders

Audit Response Management Drive timely and high-quality responses to audit queries, ensuring adherence to defined SLAs (e.g., 72-hour turnaround expectations)
Review and challenge submitted evidence to ensure completeness, accuracy, and alignment with control requirements

Track and report on audit progress, issues, and risks

Stakeholder Engagement Partner with control owners, SMEs, and functional teams across CRD to gather required documentation and evidence

Provide guidance and coaching to stakeholders on audit expectations and best practices

Escalate issues and risks where appropriate

Control Environment & Continuous Improvement Assess control design and operating effectiveness across SOC 1 and SOC 2 frameworks

Identify opportunities to enhance audit readiness, documentation quality, and process efficiency

Support remediation efforts for control gaps and audit findings

Client & Regulatory Support Support client-facing audit interactions, including walkthroughs and control discussions

Ensure consistent and professional representation of CRD in all audit engagements

Education &

Preferred Qualifications Bachelor’s degree or equivalent experience required

Professional certification preferred (e.g., CPA, ACA, ACCA, CIA, CISA)5+ years of experience in audit, assurance, or risk management roles

Demonstrated experience with SOC 1 and SOC 2 audits required

Skills & Competencies Strong understanding of internal controls and audit methodologies

Experience with SOC reporting frameworks and Trust Services Criteria Excellent project management and organizational skills

Strong analytical and problem-solving capabilities

Effective communication and stakeholder management skills

Ability to operate in a fast-paced, cross-functional environment

High attention to detail and commitment to quality

Salary Range:$100,000 - $160,000 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans);

and, eligibility for certain tax advantaged savings plans.

For a full…