System Director Pharmacy Business Operations

About Tufts Medicine

Tufts Medicine brings together the best of academic and community medicine to deliver exceptional, connected and accessible care. Comprised of Tufts Medical Center, the principal teaching hospital of Tufts University and the Tufts University School of Medicine, Lowell General Hospital, Melrose Wakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home, and an integrated network of 2,300 physicians, we treat the most complex conditions, keep our communities healthy and bring research breakthroughs to life.

Location:

Hybrid with onsite requirements at our locations within Massachusetts

This position is responsible for leading system-wide pharmacy business operations, including financial performance, supply chain strategy, revenue cycle optimization, 340B program management, medication-use analytics, and enterprise data analytics. The role provides strategic and operational leadership across pharmacy business lines and sites of care. This position leader serves as a key driver of value optimization across the system, advancing initiatives that balance cost stewardship with patient access to high-quality, evidence-based medications.

The position partners with pharmacy and clinical leadership to support medication-use optimization initiatives and provide business, financial, and operational analysis that informs strategic decision-making and organizational priorities. Working in close partnership with pharmacy, medical, nursing, and administrative leadership across all entities, this role ensures alignment of strategies, operating plans, and performance metrics to support system-wide pharmacy growth, compliance, and innovation.

Minimum Qualifications:

• 1. Bachelor’s degree in Pharmacy from an accredited institution.
• 2. Massachusetts’s Pharmacist License.
• 3. Five (5) years of hospital pharmacy leadership experience.

Preferred Qualifications:

• 1. Pharm
  
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• 2. Completion of a general pharmacy residency and specialty residency.
• 3. Seven (7) years of hospital pharmacy leadership experience.
• 4. Academic medical center experience.
• 5. Master’s degree in health-related field or business administration.

Duties and Responsibilities:

• 1. Leads the strategic oversight and optimization of the system 340B program, ensuring full compliance with regulatory requirements while maximizing program value.
• 2. Partners with system and entity leadership to develop and execute strategic and financial plans, including annual budgets and multi-year forecasts.
• 3. Identifies and evaluates new business opportunities and service lines that expand pharmacy capabilities, improve patient access, and contribute to system growth.
• 4. Directs cross-functional initiatives that span multiple pharmacy business lines or sites of care, including high-priority system projects related to growth, efficiency, compliance, and innovation.
• 5. Manages financial and operational metrics and systems to manage and optimize the financial performance of Pharmacy Services.
• 6. Leads enterprise pharmacy business analytics, leveraging data to inform strategic decision-making, measure performance, and identify emerging opportunities related to drug spend, reimbursement, utilization, and growth.
• 7. Ensures optimization of pharmacy revenue cycle processes, including charging, billing, reimbursement strategy, and charge master maintenance.
• 8. Identifies opportunities to optimize medication spend, reimbursement, contracting performance, and operational efficiency while supporting organizational goals related to quality, access, and financial stewardship.
• 9. Partners with clinical and operational leaders to identify, evaluate, and implement opportunities for medication-related cost savings, revenue optimization, and…