Medical Assistant

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Assistant provides clinical and administrative support to the Urology team to ensure safe, efficient, and high quality patient care.

Responsibilities include rooming patients, obtaining vital signs and medical histories, preparing examination and procedure rooms, assisting providers during office based procedures including cystoscopies, vasectomies, prostate biopsies, and other urologic procedures, processing specimens, coordinating patient care, and completing clinical documentation.

The Medical Assistant works collaboratively with physicians, advanced practice providers, nurses, and other team members to maintain efficient patient flow and deliver an excellent patient experience.

This position requires flexibility to rotate between the Burlington and Peabody urology clinics based on operational and staffing needs.

• Ways in which the MA comes to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways.
• A. Accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families.
• B. Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures.
• C. Delivers care that is specific to the age of the patient
• D. Cares for patients as delegated by the provider, RN or LPN within scope of practice and competence.
• E. Contributes information provided by the patient or family for the assessment of health status
• F. Evaluates outcomes of interventions within their scope and follows directions on a modified plan of care

• Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care.
• A. Establishes collaborative relationships with nurses, physicians, other colleagues, patients and families.
• B. Participates in and supports the educational plan for patient and family.

• The MA, within the scope of his/her practice and department specific skills, is responsible for the nature and quality of care they provide for patients.
• A. Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting.
• B. Demonstrates the ability to provide and maintain patient safety in the environment of care
• C. Demonstrates skills as a responsive and supportive team member.
• D. Demonstrates ability to fulfill role in regulatory compliance and readiness.

• Greets, identifies, transports and/or escorts patients to exam room.
• Accurately obtains all elements of the MA rooming standards. Documents data in Electronic Health Record (EHR.) Reports findings as needed to provider. Using the Pended Order workflow, pends orders as needed for provider signature.
• Prepares patient for examination:
  • Asks patient for and documents chief complaint, symptoms, and duration of symptoms in EHR
  • Obtains history and reviews medication list. Asks patient if they need any medication refills and queues refills in EHR.
  • Documents all drug and other allergies
  • Documents smoking history
  • Takes vital signs (Height, Weight, Blood Pressure, Pulse, Respiration, Temperature)
  • Observes patient, documents and reports findings to provider.
  • Alerts the provider when patient is ready…