People Operations Specialist
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-09-30
Listing for:
HR Jobs
Full Time, Part Time
position Listed on 2026-09-30
Job specializations:
-
HR/Recruitment
Regulatory Compliance Specialist, HRIS Specialist, HR Generalist / Talent Management
Job Description & How to Apply Below
As a People Operations Specialist at Pentera, you will run key people operations processes for the employee lifecycle, centered on US benefits and scalable self-service support.
Responsibilities- Act as the global first point of contact for routine employee People questions, including benefits
, leave policies
, onboarding
, employment documentation
, and HR workflows
. - Own US benefits administration end-to-end
: manage enrollments
, life-event changes
, annual open enrollment
, provider renewals
, and day-to-day employee support. - Deliver operational onboarding and offboarding experiences to enable smooth, high-quality transitions across the employee lifecycle.
- Build and continuously improve the HR portal and self-service resources
, including country benefit guides
, FAQs
, policy information
, and onboarding materials
. - Partner with Payroll
, Finance
, Legal
, IT
, vendors
, managers
, and HRBPs to coordinate lifecycle workflows and resolve issues efficiently. - Support additional People Operations needs, including performance-cycle administration
, documentation management
, and HRBP projects as required.
- 3+ years of experience in People Operations or HR Operations in a growing technology environment
. - Hands-on experience with US benefits administration
, including open enrollment
, leave management
, and vendor coordination
. - Strong working knowledge of employee lifecycle processes
, HR policies
, and employment documentation
. - Experience building or maintaining employee self-service resources
, HR portals
, or knowledge bases
. - Proven ability to collaborate cross-functionally with Payroll
, Finance
, Legal
, and IT
. - Exceptional communication
, strong attention to detail
, and an empathetic, customer-centric approach to employee support.
Location: Burlington, MA (Hybrid, 3 days/week in office
)
Minimum Experience: 3 years
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