Senior Sales Engineer

Overview

Aware, Inc. (NASDAQ: AWRE) is a proven global leader in biometric identity and authentication solutions. Its Awareness Platform transforms biometric data into actionable intelligence, empowering organizations to verify identities and prevent fraud with speed, accuracy, and confidence. Designed for mission-critical enterprise environments, the platform delivers intelligent, scalable architecture, real-time insights, and reliable security—ensuring precise identification when every millisecond matters. Aware is headquartered in Burlington, Massachusetts.

Aware, a global leader in biometrics, is looking for a Senior Sales Engineer to join our team. As a Sales Engineer, you will partner with our Sales and Customer Success teams as a technical resource while engaging with prospective and current clients. In this role, you will be responsible for understanding potential and current customers’ technical needs and translating how our platform offerings could be a fit.

You will be proficient in the technical aspects of our platforms and will advise on and design solutions for potential customers.

• Develop and maintain expertise in feature functionality and practical application of all our product offerings
• Help companies across varying industries to understand and evaluate the technical capabilities of our products, leading evaluation cycles to gain product fit consensus.
• Understand and interpret prospective customer requirements, delivering customized product demonstrations to match customer needs
• Design, validate and document technical solutions to share with prospective customers
• Collect and analyze feedback from prospective customers to influence roadmap, collaborating with sales engineering, engineering, and product management teams to meet our prospects’ business challenges and align with our internal business objectives
• Participate in RFI/RFP process and respond to technical assessments
• Build tailored demos using Aware’s technology building blocks.
• Use SDKs and APIs to build concepts to showcase Aware’s capabilities
• Build dashboards and analytics to make Data driven value proposition cases
• Assist prospects integrate and connect their systems to Aware’s capabilities
• Demonstrate exceptional command of the technical differentiation if Aware’s technologies

• 7+ years’ professional experience working in a pre-sales, sales engineering, or a correlated consulting role within enterprise software.
• Experience in the online video or technology industries is a plus.
• Experience with Identity and Access management technologies such as SAML, OAuth, and OIDC.
• Experience with remote identity verification solutions.
• Experience with biometrics solutions such as face, voice, and fingerprint.
• Bachelor’s degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience.
• Experience fully understanding technology platform capabilities
• Experience representing technical concepts to an audience of varying technical understanding
• Excellent verbal, written communication, customer service, and interpersonal skills
• Experience in performing technical presentations
• Ability to build relationships with potential customers, understand their environment, and introduce new concepts to solve problems
• Some travel will be required

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Schedule a demo today.