Global Head of AI, MD

The Head of AI Strategy & Transformation will lead the development and execution of the business’s artificial intelligence strategy, ensuring alignment with enterprise-wide priorities while driving measurable business impact. This executive will serve as the central leader coordinating AI initiatives across all business lines, establishing governance, enabling innovation, and ensuring strategic investments in AI deliver operational efficiency, improved client and employee experiences, and revenue growth opportunities.

Reporting directly to the President and Head of Charles River Development, this leader will provide strategic oversight across all AI efforts, working closely with internal business leaders, R&D teams, enterprise AI stakeholders, and external technology partners to accelerate adoption and maximize value realization.

Key Responsibilities Enterprise AI Strategy & Leadership Define and execute the business-wide AI vision, roadmap, and strategic priorities aligned with broader enterprise objectives

Identify and prioritize AI opportunities that deliver measurable outcomes across:

Cost reduction and operational efficiency

Client experience enhancement

Employee productivity and experience

Revenue growth and innovation opportunities

Advise senior leadership on AI market trends, emerging technologies, risks, and strategic opportunities

Cross-Business Coordination & Governance Serve as the central point of coordination across all business lines to track, assess, and govern AI initiatives

Build and maintain a comprehensive portfolio view of all AI use cases, pilots, and implementations

Lead AI governance forums and executive steering committees (Steer Co), ensuring transparency, accountability, and decision-making discipline

Establish KPI frameworks to measure initiative success, business value realization, adoption, and scalability

Innovation & Employee AI Enablement Oversee enterprise-facing employee AI innovation programs that encourage idea generation and use-case submissions

Create processes for evaluating, prioritizing, and advancing employee-driven AI opportunities

Foster a culture of experimentation, responsible innovation, and continuous AI learning across the organization

Partnership with R&D and Delivery Teams Partner closely with R&D, data science, and engineering teams to:

Monitor delivery progress across AI initiatives

Track productivity and efficiency gains

Assess adoption metrics and business impact

Ensure solutions align to strategic objectives

Translate business priorities into actionable development direction

Enterprise Alignment & Executive Liaison Act as the primary liaison between the business and broader enterprise AI leadership across State Street.

Ensure business AI efforts are aligned with larger enterprise strategy, standards, governance, and investment priorities.

Elevate business needs, opportunities, and outcomes to enterprise leadership to drive visibility and sponsorship

Vendor & Strategic Partner Management Oversee relationships with third-party AI vendors, technology providers, and strategic external partners

Evaluate external AI solutions and partnership opportunities to accelerate capability development and business outcomes

Ensure vendor engagements align with business strategy, security standards, regulatory expectations, and enterprise architecture principles

Partner with procurement, legal, risk, and technology teams to govern vendor performance, contracts, and value realization

Required Qualifications
12+ years of leadership experience in strategy, transformation, innovation, technology, or AI-related leadership roles

Proven track record developing and scaling enterprise-wide strategic initiatives

Deep understanding of AI/ML technologies, enterprise AI operating models, and emerging industry trends

Experience leading cross-functional governance and executive steering committees

Strong executive presence with ability to influence senior stakeholders across business and technology organizations

Experience managing external vendor and strategic technology partnerships

Strong commercial and operational acumen with demonstrated ability to connect technology investments to business…