Workforce Manager

Our client, a leading organization in the healthcare and technology space, is seeking a Workforce Management & Time & Attendance Specialist.

Location: Burlington, MA (Hybrid - 3 Days Onsite)

Duration: 6 months (06/05/2026 – 12/05/2026)

FTE conversion possibility

Pay Range: $63-$70/hr. on W2

Provide technical administration, configuration, and support for UKG Workforce Management (WFM) solutions. Work closely with HR, Payroll, IT, and business stakeholders to maintain workforce scheduling, timekeeping, attendance, and payroll integration processes. Support system enhancements, troubleshooting, testing activities, and ongoing optimization efforts to ensure accurate workforce management operations.

This role supports a large enterprise environment focused on workforce scheduling, time & attendance, payroll integrations, and operational efficiency. The ideal candidate will be technically strong within UKG/Kronos platforms, highly analytical, and capable of managing system configurations, integrations, and support activities across multiple business functions.

• Configure, maintain, and support UKG Pro WFM and related workforce management applications.
• Manage advanced scheduling, timekeeping, and attendance configurations to meet business requirements.
• Troubleshoot system issues, interface errors, and integration-related challenges.
• Support integrations between workforce management systems, payroll platforms, HRIS applications, and other enterprise systems.
• Perform system testing, validation, and user acceptance testing (UAT) for upgrades, patches, and enhancements.
• Monitor data integrity and ensure accurate workforce scheduling, attendance, and payroll-related processes.
• Collaborate with HR, Payroll, IT, and business teams to resolve issues and improve workflows.
• Create and maintain technical documentation, configuration guides, and support procedures.
• Analyze business requirements and recommend system improvements and process enhancements.
• Provide ongoing production support and issue resolution for workforce management applications.

• Strong UKG Workforce Management (WFM) administration and configuration experience.
• Knowledge of workforce scheduling, time & attendance, and payroll integration processes.
• Experience troubleshooting enterprise applications and system integrations.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication and stakeholder management abilities.
• Experience with APIs, data interfaces, SQL, reporting tools, or integration technologies is a plus.
• Ability to manage multiple priorities in a fast-paced environment.

3+ years of hands‑on experience supporting UKG Pro WFM, UKG Dimensions, Workforce Dimensions, Kronos Workforce Central, or related workforce management platforms. Experience supporting enterprise workforce management environments and legacy UKG/Kronos systems is preferred.

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

[Hiring Entity Name] is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

[Hiring Entity Name] is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.