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On-Site IT Field Support Technician

Job in Burlington, Middlesex County, Massachusetts, 01805, USA
Listing for: Anna Jaques Hospital
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 31684 - 48216 USD Yearly USD 31684.00 48216.00 YEAR
Job Description & How to Apply Below
Position: On-Site IT Field Support Technician (Travel)

Beth Israel Lahey Health in Burlington, MA is seeking a Field Support Technician to deliver on-site IT support across multiple hospital locations, with travel in northern MA. The role focuses on Tier 2 in-person assistance, diagnosing desktop and peripheral issues, and maintaining ITSM ticket updates.

You will handle Windows and Mac OS, mobile devices, and Citrix environments, work with AD/Exchange and O365, and participate in after-hours on-call coverage while ensuring high customer

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