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Robotics Tech Support Engineer - Hardware & Field, Equity
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-08-23
Listing for:
Clockwork (acquired by 10Beauty)
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
IT Support, Technical Support, Hardware Engineer
Job Description & How to Apply Below
10
Beauty, a Burlington, MA robotics startup, is hiring a Technical Support Engineer for Level 1 support. You’ll diagnose and resolve hardware/software issues remotely, guiding customers via phone, chat, video, and remote tools while coordinating with Engineering and Product teams.
Ideal candidates have 3+ years in technical support or related roles in hardware/IoT environments, with strong communication skills and a customer-first mindset. Equity and benefits are included for full-time staff.
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