Primary System Analyst, Off

Systems Analyst

Charles River provides an end-to-end solution to automate investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. The Systems Analyst will manage and support all aspects of production of Charles River IMS systems for multiple clients as part of Charles River SaaS Operations and SaaS strategy.

Working closely with clients, providing application administration and support for client production.

Role and Responsibilities:

• SME for the Client's Technical Environment
• User & Group administration/privileges Management
• Configuration and testing of software changes and operational processes.
• Develop and foster relations with Technical and Business teams to get a better understanding of their Business workflows and technologies used.
• Interface/integration configuration and support
• Patch Life Cycle Management
• Change Life Cycle Management
• Assistance in resolving escalated problems.
• Migration of changes and problem resolutions to production environments
• Performance troubleshooting and working with internal teams.
• Create JIRAs for the bugs and enhancements and escalate to Engineering teams & Product Management Team.
• Periodic Batch Review and Optimization
• Business Continuity/Disaster Recovery assistance
• Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients.
• Participation in the development and on-going refinement, enhancement, and continuous process improvement for the services.
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.

Salary Range:

$70,000 - $118,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans);

and, eligibility for certain tax advantaged savings plans.

For a full overview, visit