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Technical Support Engineer - Robotics Hardware; Equity
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-09-09
Listing for:
10Beauty
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
10
Beauty in Burlington, MA is seeking a Technical Support Engineer (Level
1) to diagnose and resolve issues in the field, collaborating with Engineering, Product, and Customer teams. You will support deployed robotic systems, guide users through troubleshooting, and contribute to knowledge base while embracing a fast-paced startup environment.
The role requires experience with hardware/IoT, strong communication, and a Wednesday–Sunday schedule on retail hours.
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