Commercial Lines Account Manager

4 Insurance LLC Commercial Lines Account Manager Methuen, MA
· Full time Company website Apply for Commercial Lines Account Manager

We are seeking an experienced and client-focused Commercial Lines Account Manager to service and manage a portfolio of business clients across diverse industries. This role requires a strong knowledge of commercial insurance products, excellent organizational skills, and a commitment to delivering exceptional service. You will handle renewals, process policy changes, quote new business, and provide expert guidance on coverage and risk management strategies.

We specialize in a variety of insurance solutions to help you find the protection you need. Your risks are unique to you, so you need coverage that’s designed for you—no one else. We use our 24+ years of insurance experience to help you understand your needs so we can help you find a policy from one of the several top-rated insurance companies we represent.

We have a passion for more than just insurance.

Finding you a policy isn’t the only thing we do at 4 Insurance LLC. We also dedicate ourselves to serving you, our community, and other business leaders. In fact, even though our agency was founded back in 2021, we’re already award-winning for all of the great work we’ve done in our community, earning the title of Women Business of the Year from the North Shore Latino Business Association.

Our passion is service—to our clients, to our community, and to you.

• Manage a book of commercial clients, ensuring high retention and satisfaction.
• Handle renewals, endorsements, cancellations, and certificates of insurance.
• Provide coverage recommendations and proactive risk management support.
• Maintain accurate client records in the agency management system.
• Quote new business and assist producers with proposals.
• Communicate with carriers on underwriting, claims, and service issues.
• Build and maintain strong client relationships through proactive outreach.
• Answer telephone calls, greet clients, and prepare conference rooms for meetings.
• Process incoming and outgoing mail according to agency guidelines.
• Keep workstations, lobby, and conference areas organized and presentable.
• Update reports, maintain files/databases, and assist teammates as needed.

• Minimum 3 years of experience in commercial lines insurance.
• Active Massachusetts Property & Casualty license (or ability to obtain).
• Strong understanding of commercial insurance products, including General Liability, Property, Workers’ Compensation, and Commercial Autoficiency with agency management systems and carrier portals.
• Excellent communication, customer service, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Competitive salary based on experience.
• Health and dental insurance.
• 401(k) retirement plan with employer participation.
• Paid time off and company-recognized holidays.
• Continuing education and licensing support.
• A positive, team-driven work culture at our Lawrence and Salem offices.