General Manager - Jared Jewelers - Wayside Commons

Title: General Manager

Reports to: District Manager

At Jared, we deliver accessible luxury and exceptional careers. The General Manager is the architect of the store culture, customer experience, and business performance. This leader owns the total store experience – balancing luxury service, operational excellence, talent development, and strategic business leadership.

The General Manager creates an environment where customers feel celebrated, team members feel inspired, and performance expectations are consistently elevated. You don’t just lead a store – you build a destination experience powered by people, culture, and meaningful moments.

• Own total store performance including sales, profitability, operations, and customer experience
• Analyze trends, identify opportunities, and activate strategies that improve performance
• Protect profitability through payroll, inventory, compliance, and operational discipline
• Ensure consistent execution of visual standards, launches, and promotional priorities

• Create a culture centered around luxury service, relationship‑building, and customer confidence
• Ensure every touchpoint reflects Jared’s elevated brand standards
• Set expectations for appointment culture, clienteling, follow‑up, and personalized selling experiences
• Inspire high‑performance behaviors through floor presence and visible leadership

• Recruit, develop, and retain high‑performing talent
• Create a coaching culture rooted in accountability, recognition, and growth
• Develop future leaders through intentional feedback and development planning
• Foster an inclusive, People First environment where diverse perspectives are valued

You will help customers

• Celebrate life’s most meaningful moments through exceptional experiences
• Feel confident through expert guidance and relationship‑based service
• Build emotional connections through storytelling, personalization, and trust

• 3+ years retail sales experience, or 2+ years sales experience with 1+ year of management experience required
• Specialty retail and/or jewelry experience preferred
• Proven ability to lead a team to results through coaching, accountability, and execution
• Strong communication, leadership, analytical, and organizational skills
• Ability to prioritize, resolve conflict, and drive results in a dynamic environment
• Commitment to operating with professionalism, integrity, and confidentiality where required

Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons.

• Lead a business centered on meaningful customer experiences
• Build and develop high‑performing teams
• Grow your leadership career through training and opportunity
• Be part of a nationally recognized luxury jewelry brand

• Base pay, $50,000 – $94,500 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications
• Medical, dental, vision, and prescription insurance (full‑time team members)
• 401(k)
• Paid Time Off (full‑time and part‑time team members)
• Paid holidays (full‑time team members)
• Tuition reimbursement, including DCA courses (based on position)
• Training and career development (Associate Training System, Management Training System, District Manager in Training, and more)
• Merchandise discounts
• Incentive trips and contests

Signet Jewelers is an equal‑opportunity employer committed to promoting diversity at all levels of employment.