Director, Corporate Communications

Job Overview: As the Coffee Operating Unit of Keurig Dr Pepper prepares to become a global coffee company, the Senior Director, US External Communications & Corporate Brand will play a critical role in shaping and protecting the company’s corporate reputation and narrative in the United States.

This role has a dual mandate: serving as the strategic communications lead for US corporate and financial media while supporting the development and consistent implementation of the global corporate brand. The successful candidate will partner closely with Global Corporate Affairs, Investor Relations, Legal, Sustainability, and senior leadership to navigate complex business moments, strengthen stakeholder engagement, and position the company as a trusted global coffee leader.

Key Responsibilities
External & Financial Communications

• Serve as the primary US communications resource to Global Corporate Affairs and Investor Relations for financial communications, including earnings, transactions, and other significant corporate announcements.
• Develop and execute the US corporate media relations strategy in partnership with the Global Head of External Communications, with a focus on top-tier business, financial, sustainability, and industry media.
• Build and maintain strong relationships with influential journalists, analysts, opinion leaders, and other key external stakeholders.
• Anticipate and proactively manage media narratives related to significant trends impacting the global coffee industry, including commodity price volatility, supply chain challenges, regulatory developments, and other emerging issues.
• Serve as a senior communications counselor to C-suite and senior leaders, providing strategic guidance on messaging, reputation, and communications risk.
• Lead media training and prepare executives and spokespeople for high-profile interviews, earnings coverage, and other high-stakes media engagements.

Corporate Brand & Thought Leadership

• Support the development and execution of thought leadership programs and campaigns, including media opportunities, executive communications, op-eds, reports, podcasts, and other external platforms.
• Partner with Global Corporate Affairs and cross-functional stakeholders to bring the corporate brand to life in the US market.
• Ensure consistent application of corporate messaging and positioning across corporate communications, including the corporate website, investor materials, ESG and annual reports, employer brand assets, and executive communications.
• Identify opportunities to strengthen corporate reputation and increase the company’s visibility and credibility with priority stakeholders.

Crisis & Issues Communications

• Support the enterprise crisis communications framework, including preparedness, response, and recovery.
• Partner closely with Legal, Risk, Operations, Sustainability, and Corporate Affairs leaders to manage reputational risk and support the crisis leadership team during high-impact events.
• Lead or support communications related to issues such as supply chain disruptions, environmental or labor controversies, product quality or safety incidents, and activist or NGO campaigns.
• Ensure crisis communications are aligned with the company’s corporate narrative, credible across stakeholder groups, and appropriate for a publicly traded company subject to regulatory and disclosure requirements.
• Conduct post-incident reviews and translate learnings into improved crisis preparedness, communications capabilities, and brand resilience.

Insights & Measurement

• Monitor and analyze reputation and communications metrics across key stakeholder groups, including media, employees, investors, industry analysts, and influential commentators.
• Translate data, market intelligence, and…