Intimissimi Sales Lead PT at Burlington, MA - IVlocation

Job Details

Level: Entry |

Job Location:

Burlington, MA 01803 | Position Type:
Part Time | Salary Range: $18.00 - $23.00 Hourly | Job Category:
Retail

The Sales Lead is a crucial role for the store, dedicated to client service and fashion expertise, actively representing the Oniverse Key values:
Open Mind, Passion, Pragmatism, Teamwork, and Goal Orientation.

• Build genuine relationships with clients through thoughtful and consistent outreach.
• Maintain a positive and proactive attitude in every situation to exceed client expectations.
• Communicate effectively with clients, using both verbal and written skills.
• Capture customers’ information and follow up using multiple communication channels.
• Manage client books, following up on shopping experiences and product care inquiries.
• Achieve and exceed personal sales and productivity goals agreed upon with the Store Manager.
• Demonstrate full knowledge of the product to maximize sales opportunities.
• Use fashion expertise to inspire teammates and build collaborative partnerships in a team-focused environment.
• Support managers in executing standard in-store operations, such as daily replenishment and processing seasonal markdowns.
• Leverage internal systems with the Manager to conduct business analyses and track store and individual KPIs.
• Maintain visual and housekeeping standards of the store.
• Operate POS system, conduct email, opening, and closing procedures.
• Ensure store cleanliness: dust and clean shelves, furniture, fixtures, decor; clean doors, windows, mirrors; pick up trash; sweep and mop floors; wipe and sanitize sinks, countertops, common areas, and equipment.
• Report directly to the Assistant Manager and Store Management to ensure high-quality customer service and efficient operations.
• Provide training to new teammates, including cross-department functions.
• Support new store openings across the U.S. and participate in nationwide contests.

• Eligibility to work in the U.S. for any employer.
• High School graduate or equivalent.
• 1-2 years of experience in customer service and contemporary retail (preferred).
• Strong verbal and written communication skills.
• Self-motivated, committed, and goal-oriented.
• Problem-solving ability.
• Flexible schedule, including nights, holidays, and weekends.
• Physical ability to lift in excess of 20 pounds and stand, bend, stretch, push, pull, and carry items for extended periods.

• Base salary plus monthly bonus based on budget achievement, store volume, and location.
• Paid time off.
• Paid sick time.
• 401(k) matching.
• Sign-on bonus.
• Referral bonus.
• Employee discount.
• Free uniform.