Xfinity Retail Sales Consultant

Job Summary

Hourly Pay: $19.00/hour base + targeted commission. Total target compensation: $26.69/hour.

• Engage customers with enthusiasm, demonstrate and explain product features.
• Provide outstanding customer service on all interactions.
• Meet or exceed sales targets and enhance customer satisfaction.
• Help customers interpret account statements and pay bills in the store.
• Answer questions about current or new services, process changes to account data, upgrade service levels, and process general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Maintain detailed sales product knowledge, including competitive information.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Adjust to a flexible work schedule including evenings, weekends, and holidays as needed.
• Maintain regular, consistent, and punctual attendance.
• Carry and/or lift 25-pound boxes and move around the store constantly.
• Strong communication, critical thinking, problem‑solving, customer‑focused, persuasive, professional integrity, resilience, self‑motivation, teamwork, and technical knowledge skills.
• Relevant work experience: 2–5 years.

• Medical, Dental, and Vision coverage.
• Comcast XFINITY courtesy services.
• Discount tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement up to $8,000 (full‑time employees).
• Paid time off.
• 401(k) savings plan with up to 6% dollar‑to‑dollar matching.

Base Pay: $19.00/hour. Total Target Compensation: $26.69/hour (base + targeted commission). Non‑sales positions may be eligible for bonus.

Comcast is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Please contact us to request accommodation.