Sales Associate - Burlington, MA

At L.L.Bean, we are seeking Temporary, Part‑Time Sales Associates for our Wayside Commons Retail Store in Burlington,MA. In this role, you will be the face of the L.L.Bean brand, delivering world‑class customer service across our outdoor gear and apparel departments.

Benefits include flexible schedules, competitive pay of $17.50 per hour, and access to generous company discounts.

• Engage customers: approach and assist multiple customers, providing personal and genuine service interactions.
• Drive sales: convert every customer interaction into a sales opportunity, driving brand loyalty through exceptional service.
• Build relationships: work collaboratively and respectfully across a variety of differences among team members and customers.
• Advocate for customers: listen actively to understand needs and solve problems efficiently at the first point of contact.
• Leverage technology: use POS, customer systems, and mobile devices to provide seamless, fast omni‑channel service.
• Promote initiatives: drive excitement around L.L.Bean sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
• Maintain standards: ensure a well‑organized store, uphold visual and merchandising standards, and support store operations processes.
• Collaborate: work as part of a team to achieve results, create a positive work environment, and adapt to changing business needs.
• Health and safety: contribute to a safe and healthy workplace by following all safety policies and procedures.

• Passion for providing world‑class customer service.
• Friendly and outgoing communication style.
• Proficiency with computer systems and ability to learn new technologies.
• Adaptability and openness to change.
• Availability to work varied hours, including nights, weekends, and holidays.
• Genuine passion for the outdoors and participation in outdoor activities.
• Demonstrated capacity for collaborative work in a retail environment, adept at serving customers and teams from a variety of backgrounds.

Required to stand and walk during shifts; talk or hear, both in person and by headset; occasionally ascend or descend ladders, stairs, ramps; repetitive motions of the wrists, hands, and/or fingers; occasionally required to stoop, kneel, bend, crouch, and lift 1 to 20 pounds; occasionally move and lift objects up to 40 pounds (utilizing a team lift as needed).

The pay rate for this position is $17.50 hourly.