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Customer Experience & Appointment Coordinator

Job in Burlington, Middlesex County, Massachusetts, 01805, USA
Listing for: Nordstrom Inc
Full Time position
Listed on 2026-07-14
Job specializations:
  • Retail
    Customer Service Rep
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 27896 - 49249 USD Yearly USD 27896.00 49249.00 YEAR
Job Description & How to Apply Below

Nordstrom Inc. seeks a Customer Relationship Coordinator to lead store customer relationship initiatives and drive personalized experiences. You will connect customers to the right salespeople and resources, execute outreach lists, and book appointments for in-store consultations.

Role requires strong communication, independent work, and proficiency in Excel, Outlook, BLVD, DYB and Tableau reporting. In-store presence 5 days a week, including Saturdays, with a focus on delivering exceptional

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