Retail Associate

Duluth Trading Company is seeking a Retail Associate to deliver an exceptional in store experience. You'll greet customers, understand their needs, and recommend durable workwear and outdoor apparel that fits their lifestyle. Responsibilities include merchandising, stocking, organizing displays, and maintaining a clean, welcoming store. You'll operate the POS system accurately, handle cash and returns, and support inventory counts. Working with a practical, authentic team, you'll help bring Duluth's functional, humorous brand story to life while ensuring every shopper leaves confident in their gear and apparel choices.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Recommend apparel, gear, and sizes based on customer needs.
• Operate POS system for purchases, returns, and exchanges.
• Handle cash and card transactions accurately.
• Stock shelves and maintain organized sales floors and back rooms.
• Support visual merchandising and in-store displays.
• Assist with inventory counts and replenishment.
• Follow loss prevention and store safety procedures.
• Maintain a clean, welcoming, and fitting-room ready environment.
• Collaborate with team members to meet store sales and service goals.

Required Skills

• Customer service
• Point-of-sale (POS) operation
• Cash handling
• Retail merchandising
• Inventory stocking
• Product knowledge - apparel/workwear
• Basic sales techniques
• Visual merchandising
• Loss prevention awareness
• Communication skills