Sales Development Representative (Completions

Sales Development Representative (Completions)

Department: Sales

Employment Type: Permanent

Location: Burlington, Massachusetts

Reporting To: Manager of Assessments

Compensation: $55,000 - $70,000 / year

Highwire, a Veriforce company, is the Contractor Success Platform for asset owners, general contractors, and facilities managers. The world’s most admired organizations use Highwire to ensure their contractors and subcontractors deliver great work, on budget and on schedule, by collaborating with them to dynamically mitigate safety, financial, quality, and sustainability risks during capital projects and facilities maintenance.

To support this growth, we’re looking for a competitive, adaptable, and driven individual to join our inside sales team and support our network of contractors in getting the most value out of their membership. This is an ideal opportunity for someone just starting their sales career or transitioning from other industries like retail, restaurants, or hospitality.

As a Completions Specialist on our SDR Team, your role is to help contractors complete their assessments, including general company information, safety information, and, in some cases, financial information, in order to provide additional value.

• Drive assessment completion. Your mission is to guide contractors through completing their assessments while helping them understand and get the most value out of their existing account.
• Crush your numbers. Sales is all about the numbers. You’ll have monthly revenue goals and we’ll track your progress – and the progress of your teammates – on the Team Leader board. You'll earn uncapped commission for meeting or exceeding targets.
• Handle objections
  . As with any sales job, you will sometimes encounter objections from customers. You’ll partner with your Team Lead, our Account Managers and enterprise clients to collaborate on solutions that enable us to successfully complete our assessment campaigns.

• Driven. You’re hungry to be the best, and driven to beat your goals. This competitive streak probably shows up in other areas of your life – we’ll bet you played organized sports or enjoy a heated game of Monopoly with your family after Thanksgiving dinner.
• Quick on your feet. You process new information quickly and can efficiently tear through a queue or list of prospects. You can react quickly, adjust your approach situationally, and push through difficult situations.
• Resilient & optimistic. You have the grit to overcome objections and don’t give up when the going gets tough. You don’t easily take no for an answer and will continue to ask questions to discover opportunities to get to “yes.”
• Curious. You love learning and crave feedback from managers, peers, and mentors. Continual improvement is always top of mind; outside of work you’re often found learning through reading, podcasts, and building your network.
• A careful listener. Active listening is a core competency for any sales role. You’ll use your communication and emotional intelligence to surface relevant details, overcome objections, and empathize with the needs of our clients.

This is the perfect role for someone with some exposure to high-volume sales (telesales, business development) or other fast-paced customer-facing roles (retail, restaurants). More than anything, we’re looking for strong professional communication skills, a competitive nature, and a hunger to build a career in tech sales.

Our benefits go well beyond the basics. To support your work-life integration, we built a benefits program that takes care of the whole person, including physical, mental, financial, and emotional health.

• Medical, Dental, & Vision Insurance. We offer health, dental, and vision insurance to all full-time employees. Best part? You’ll be eligible on day one.
• 401k. We offer a 401k and a 3% company contribution (even better than a match) to help you get ready to retire no matter how far off that seems.
• Parental leave. We take care of new parents by offering paid time off for births, adoptions, and fostering.
• Paid Time Off. Outstanding time off benefits.
• Mentorship. Our office-based culture fosters meaningful learning, growth, and mentorship for our team.