Licensed Fire Alarm Technician

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.
Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more

Pavion and our family of companies are seeking a talented and motivated Licensed Alarm Technician to join our fire business unit.

• Perform scheduled inspections and testing of commercial fire alarm and life-safety systems.
• Inspect and test initiating devices, notification appliances, control panels, annunciators, power supplies, batteries, supervising station connections, sprinkler monitoring devices, and associated system components.
• Troubleshoot system troubles, ground faults, intermittent conditions, communication failures, damaged wiring, defective devices, and programming issues.
• Diagnose deficiencies and complete authorized repairs, replacements, and system corrections.
• Perform preventive maintenance to improve system reliability and reduce recurring service issues.
• Verify system operation following repairs, testing, programming, or equipment replacement.
• Properly disable, bypass, and restore systems while following company impairment and life-safety procedures.
• Coordinate system testing with customers, monitoring companies, building representatives, sprinkler technicians, electricians, and local fire departments when required.
• Complete detailed inspection reports, service tickets, device inventories, deficiency reports, testing documentation, and customer signoffs.
• Clearly document the location, condition, and recommended correction for every identified deficiency.
• Take and attach photographs of system conditions, equipment, deficiencies, and completed repairs when required.
• Communicate inspection results and repair recommendations clearly and professionally to customers.
• Maintain accurate records of labor, materials, equipment, deficiencies, and completed work.
• Ensure all work complies with applicable NFPA standards, Massachusetts fire and electrical codes, manufacturer requirements, contract requirements, and local AHJ regulations.
• Maintain assigned tools, testing equipment, company vehicle, inventory, and personal protective equipment.
• Participate in manufacturer training, continuing education, safety training, and licensing requirements.
• Provide technical assistance and mentorship to apprentices or junior technicians when assigned.
• Participate in an on-call rotation and respond to emergency service requests when scheduled.
• Follow all company safety policies, customer site requirements, and lockout/tagout or impairment procedures.
• Perform additional fire alarm service and inspection responsibilities as assigned.

• Active and valid Massachusetts Class D Systems Technician License in good standing.
• Minimum of 3 years of experience inspecting, servicing, troubleshooting, or repairing commercial fire alarm systems.
• Demonstrated ability to independently troubleshoot conventional, addressable, and networked fire alarm systems.
• Working knowledge of fire alarm inspection, testing, maintenance, and documentation practices.
• Ability to read and interpret fire alarm drawings, riser diagrams, point lists, sequence-of-operation documents, wiring diagrams, and equipment manuals.
• Familiarity with applicable Massachusetts fire and electrical codes, NFPA 72, and local AHJ requirements.
• Ability to operate fire alarm testing equipment, electrical meters, battery testers, laptop-based programming software, and standard hand and power tools.
• Ability to accurately…