Senior Software Engineer

Job Category Software Engineering Job Details About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Commerce Cloud is the global leader of Cloud ecommerce solutions that enable the world’s most recognized brands to easily design and deploy robust ecommerce sites across traditional web, mobile, tablet and in-store applications.

Customers use our highly scalable and integrated Cloud platform to more quickly launch and manage multiple ecommerce stores, initiate marketing campaigns and drive ecommerce traffic on a global scale. We are focused on the continuous development of a cutting edge platform loaded with features and functionality that allow our clients to provide an ecommerce experience unparalleled in the industry.

Salesforce is seeking a Senior Software Engineer (SMTS) to join the Commerce Cloud Visibility Team. The team is responsible for providing internal and external facing visibility, extensibility and applied observability to help customers prioritize and solve high impact system health issues resulting in reduced storefront downtime and increased revenue growth. The team maintains full-stack ownership of the observability platform that powers Commerce Cloud monitoring, including all telemetry services (logs, metrics, events, alerts, traces) and the underlying public cloud infrastructure.

• Deliver on full life cycle software components for our mission critical, enterprise SaaS web applications
• Support our commitment to continuous integration, unit tests, and functional automation
• Lead the team in definition of sub-component requirements and accurately forecast project effort
• Provide attention to detail and a commitment to delivery of high-quality, stable deliverables
• Work seamlessly as part of a multi-site, multi-cultural, development and testing team
• Continually evangelize Scrum and an Agile development processes
• Be self-motivated; driven to achieve and exceed committed milestones
• Display strong collaboration skills, including the ability to mentor and be mentored
• Desire to work in a growing, fast-paced environment of innovation

• Strong backend development experience using Java, Golang, and/or Python
• Experience deploying production code to cloud technologies such as AWS, GCP or Azure
• Experience designing and implementing observability solutions for distributed systems
• Production experience deploying and operating applications on Kubernetes
• Experience with CI/CD (Spinnaker, Jenkins, ArgoCD)
• Prior experience developing API's or REST services
• Experience w/ build tools (Helm, Terraform, Maven, Gradle)
• Core database(SQL/NOSQL) skills including ability to execute and debug complex queries
• Ability to share and collaborate with peers via presentations and written technical documentation
• Experience developing SaaS applications
• Familiarity with Scrum in an Agile Development environment

BS or MS degree in Computer science or equivalent

• Good understanding of Dev Ops Concepts and best practices - e.g. ability to debug, optimize code, and automate routine tasks
• Experience troubleshooting full service stack, end-to-end ownership
• Prior experience working with Spring Framework

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

If you…