Returns Processor

Company Description

Butterfly Network, Inc. (NYSE: BFLY) is driving a digital revolution in ultrasound imaging and sensing with its proprietary Ultrasound-on-Chip™ semiconductor technology and software solutions. Butterfly first proved its technology in the point‑of‑care ultrasound market – commercializing the world’s first single‑probe, whole‑body portable ultrasound device, which is now on its best‑selling, third‑generation:
Butterfly iQ3™. The Company combines its advanced hardware with cloud software and AI, an enterprise workflow solution (Compass AI™) and other offerings to drive adoption of affordable, accessible ultrasound. Butterfly also enables third‑party development of imaging AI apps through Butterfly Garden™, its software development kit and AI partnership initiative. In addition to its medical imaging products, Butterfly Embedded™ is the Company’s Ultrasound‑on‑Chip™ licensing and co‑development program designed to enable a new wave of ultrasound‑enabled technologies across non‑competitive healthcare markets and beyond.

Through Butterfly Embedded™, partners can build and scale novel ultrasound applications powered by Butterfly’s proprietary semiconductor chip and software platform. Butterfly’s innovations have been recognized by Prix Galien USA, Fierce 50, TIME’s Best Inventions and Fast Company’s World Changing Ideas, among other achievements. We’re a team of bold thinkers, problem‑solvers, and innovators ready to shape the future of medical imaging.

Let’s build something extraordinary together!

As a Returns Processor, you will primarily focus on processing returned devices so they can be appropriately recorded, triaged, and further processed. As such, you will work closely with the existing team, and provide whatever support they require to manage the incoming inventory.

• Organizing and labeling returned packages
• Opening returned packages, sorting the contents, and cleaning and disinfecting returned devices that were used in the field
• Investigating product history and status using existing tools
• Performing simple data entry
• Maintaining inventory levels of materials used in the processing of returns
• Disassembling, scrapping, and recycling returned product
• Performing various other tasks of similar nature in support of the team and their responsibilities

Baseline skills/experiences/attributes:

• High school diploma or equivalent
• Ability to learn new technical skills quickly with an appropriate amount of training
• Ability to work with people, or alone, as the situation demands
• Ability to stand for long periods of time, handle a large number of packages, and open returned boxes
• Self‑driven, organized, and detail‑oriented
• Experience with basic office software tools such as Microsoft Office or Google Sheets, Docs, etc.

Ideally, you also have these skills/experiences/attributes (but it’s ok if you don’t!):

• Comfortable in a lab setting, and using basic electrical equipment, computer equipment, and hand tools

• Patient‑Centric Innovators:
  Our mission is THE mission.
• Empowered to Impact:
  Every voice matters.
• One Team, One Goal:
  Unity fuels progress.
• Growth Champions:
  We embrace challenges.
• Action‑Oriented Achievers:
  We follow through, every time.

This is a full‑time in‑office position and will be based out of our office in Burlington, MA. Our offices are designed for collaboration, with comfortable work spaces, stocked kitchens, and opportunities to connect with peers.

• Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health‑tech company, we prioritize the well‑being of our teams. Additionally, employees have the option to buy up for enhanced health insurance coverage. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis.
• Comprehensive Employee Assistance Program – we provide access to tools and resources to support your emotional health and day‑to‑day needs.
• 401k plan and match – we facilitate your retirement goals.
• Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP)
• Unlimited Paid…