Business Office Manager

Join Our Team as a Business Office Manager at Complete Care at Marcella!

Are you an experienced healthcare business professional with a passion for leadership, organization, and exceptional customer service?
Complete Care at Marcella is seeking a dedicated Business Office Manager to oversee the daily operations of our business office and help create a positive experience for our residents, families, and team members.

As the Business Office Manager
, you'll play a critical role in supporting the financial and administrative success of Complete Care at Marcella
. Working closely with facility leadership, you'll manage key business functions, ensure operational efficiency, and help deliver the outstanding service our residents and families deserve.

• Schedule:
  
  Full-time, Days, Manager On-duty weekend rotation

• Work Today;
  Get Paid Today option

• Comprehensive benefits package for full-time employees including health, dental, vision and paid time off (PTO)

• Opportunities for career advancement

• Previous Business Office Management experience

• Associate's/Bachelor's degree in Business or Accounting strongly preferred

• Experience in Long Term Care accounting preferred

• Experience with CMS preferred

• Experience with Point Click Care  preferred

• Experience in third-party billing and collections:
  Medicare, Medicaid and private insurances in a long-term care setting

• Experience with Medicaid Pending process

• Knowledgeable of Medicare billing requirements and regulations

• Knowledge of reimbursement system, allowable services and documentation required to ensure accurate billing

• Record cash receipts in the proper account

• Maintain necessary billing and financial information in resident files

• Maintain resident trust accounts and balances monthly

• Work efficiently and communicate with corporate billers

• Coordinate all collection efforts in collaboration with the nursing home Administrator

• Maintain accurate records of incoming payments with addresses, telephone numbers, etc.; explain bills to residents as necessary and maintain appropriate back-up records

• Maintain system for recording accounts receivables

• Maintain confidentiality of all information

• Maintain effective communication with residents, families, facility staff and business office staff members

• Work with residents to qualify for Medicaid

At Complete Care at Marcella
, we believe our employees are the foundation of our success. We foster a collaborative, supportive work environment where your expertise is valued, your professional growth is encouraged, and your contributions make a lasting difference every day.

Complete Care at Marcella is an equal opportunity employer.

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