Business Office Manager

Join Our Team as a Business Office Manager at Complete Care!

Are you an experienced healthcare business professional with a passion for leadership, organization, and exceptional customer service? Complete Care is seeking a dedicated Business Office Manager to oversee the daily operations of our business office and help create a positive experience for our residents, families, and team members.

As the Business Office Manager, you'll play a critical role in supporting the financial and administrative success of Complete Care. Working closely with facility leadership, you'll manage key business functions, ensure operational efficiency, and help deliver the outstanding service our residents and families deserve.

If you're ready to take the next step in your career with an organization committed to excellence in long-term care, apply today to become the next Business Office Manager at Complete Care.

• Schedule:
  
  Full-time, Days, Manager On-duty weekend rotation
• Work Today;
  Get Paid Today option
• Comprehensive benefits package for full-time employees including health, dental, vision and paid time off (PTO)
• Opportunities for career advancement

• Previous Business Office Management experience
• Associate's/Bachelor's degree in Business or Accounting strongly preferred
• Experience in Long Term Care accounting preferred
• Experience with CMS preferred
• Experience with Point Click Care  preferred
• Experience in third-party billing and collections:
  Medicare, Medicaid and private insurances in a long-term care setting
• Experience with Medicaid Pending process
• Knowledgeable of Medicare billing requirements and regulations
• Knowledge of reimbursement system, allowable services and documentation required to ensure accurate billing

• Record cash receipts in the proper account
• Maintain necessary billing and financial information in resident files
• Maintain resident trust accounts and balances monthly
• Work efficiently and communicate with corporate billers
• Coordinate all collection efforts in collaboration with the nursing home Administrator
• Maintain accurate records of incoming payments with addresses, telephone numbers, etc.; explain bills to residents as necessary and maintain appropriate back-up records
• Maintain system for recording accounts receivables
• Maintain confidentiality of all information
• Maintain effective communication with residents, families, facility staff and business office staff members
• Work with residents to qualify for Medicaid

At Complete Care, we believe our employees are the foundation of our success. We foster a collaborative, supportive work environment where your expertise is valued, your professional growth is encouraged, and your contributions make a lasting difference every day.

Complete Care is an Equal Opportunity Employer.