Customer Service

Our client is seeking an Administrative Temp/Customer Service Coordinator in Burlington, NJ. This role represents the organization to customers by providing information, responding to inquiries, and troubleshooting product problems. The candidate typically reports to a Supervisor or Manager, works under close supervision, and handles level 1 call types. Responsibilities include ensuring all calls are answered and entered into the system timely, and providing the best possible customer service.

Pay rate
: $22 per hour

Location
:
Burlington, NJ

Hours / Part‑time schedule
:

• Two workers:
  Monday‑Friday 10:00‑15:00 ET
• One worker:
  Monday‑Friday 09:00‑13:00 ET
• One worker:
  Monday‑Thursday 09:30‑13:30 ET

• Receiving and responding to a large number of incoming requests; identifying and assessing customers’ needs to achieve satisfaction; building sustainable relationships and trust with customer accounts through open and interactive communication.
• Providing accurate, valid and complete information by using the right methods and tools.
• Documenting customer complaints and providing appropriate solutions and alternatives within the time limits; following up to ensure resolution.
• Keeping records of customer interactions, processing customer accounts and filing documents.
• Following communication procedures, guidelines and policies.
• Maintaining schedule adherence and accurately tracking non‑ACD time using appropriate Aux codes.
• Placing parts and supply orders, providing price quotes, RMAs, debits, credits, Web Store enrollments, and performing basic trouble‑shooting.

• HS Diploma, GED, or equivalent experience required.
• Less than one year of related experience.

If you meet the required qualifications and are interested in this role, please apply today.

Solomon Page offers a comprehensive benefit program for hourly employees, including medical, dental, 401(k), direct deposit, and commuter benefits. We pride ourselves on offering these benefits to our employees, including freelancers.

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long‑term relationships based on trust, respect, and the consistent delivery of excellent results.

For more information and additional opportunities, visit  and connect with us on Facebook and Linked In.

Opportunity Awaits.